Figure Start - Heigenya is a Japanese company and we sell Japanese figures and collectibles that we obtain in Japan. No fakes or imitations. We sell original products only!
If you are looking for specific items that you can't find, please contact us!


Name of Sales Company: Heigen Co., Ltd.
Representative: Yuan Ye
Location: 2 Chome Taishi 2-20-201, Nishinari Ward, Osaka, 557-0002 Japan
Contact number: 070-2363-8522
Email us at: info@figurestart.com
Payment method: Credit card / PayPal / Stripe
Sales price: Same as the price indicated on each product.
Required amount other than product price:

Shipping fee/ Consumption tax/ Bank transfer fee For more information about shipping costs, please see here and here.

Sales Quantity: From 1 piece
Conditions for handling defective products: Please be sure to check the product when you receive it.
We take every possible precaution with our products, but in the event of any of the following
Please contact us by e-mail.
・If the product you received is different from the what you ordered.
・If the product is damaged.
・If the product is fake.
Defective products due to the above reasons will be refunded.
Please contact us at the above address within 7 days of receiving the product, and then return it to us.
Delivery method After we make arrangements: The product will be delivered by a shipping company.
Time of delivery of products: In-stock items will be shipped within 5 business days excluding weekends and holidays.Pre-ordered items will be shipped within 5 business days excluding the day the item is received by us.
Handling of Personal Information: Please see here PRIVACY POLICY